DBA, Application, RPA Managed Services
ONQU Support provides remote support and managed IT services for enterprise estates operating Oracle, MYSQL, SQL Server, and ERP Applications such as Oracle E-business Suite. We provide 24/7 managed IT solutions, working as the support team or as part of your support managed services.
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DBA Managed Services
ONQU Support provides certified DBA and Applications DBA services with expertise across a wide range of sectors. Enterprise-class databases such as Oracle, SQL Server and MySQL require in-depth technical awareness, especially when configuring hybrid clouds, virtualized platforms and higher availability
Application Managed Services
Applications provide organizations with a wide range of services and interactions both internally and externally, whether it is for users or customers. Disrupting the use of an application can cause significant issues such as loss of orders and revenue for an organization besides affecting its brand image
RPA Managed Services
Robotic Process Automation (RPA) is a relatively new business improvement technology that is growing rapidly and adopted by many large organizations. It allows processes to be identified, located and then automated using software programs that replicate a user’s or systems interactions with a work item.
Oracle, MSSQL, MySQL Database Support
ERP & Oracle Applications Support
UiPath & Blue Prism RPA Managed Services
Project Support & Consultancy
Cloud Migration Services
24*7 Monitoring and alerting
We provide complete or complimentary support 24*7 - So you can focus on your own business
ONQU services can work as part of the support team, as the support team or as a top up when demand increases or project work takes internal resources away from business as usual support.
Indicative Cost Saving and Statement of Service (SOS)
As part of the initial investigation, ONQU will help you define the value of using the support service in comparison to the current service.
Using a workshop based methodology, ONQU will produce a Statement of Service defining the service provided.
Current Cost Calculator - Find out your Support Costs
The current cost calculator can be applied to either a support function within your organisation or can be used when assessing the extra cost in operating a 24*7 support environment.
Discovery Assessment - Statement of Service
A Discovery Assessment is made based on your current support service, the number of staff, the supported hours (9-5, 8-8 or 24*7) and the level of technical skills required to support the environment.
A Statement of Service (SOS) will be then produced detailing the investment required, estate inventory to be supported as well as other support metrics. We rely on historical data to define the typical issues that arise.
Support Service Take-On Plan
Once the SOS agreement is finalised with ONQU Support, a take on plan is created that provides further insights into the technology environment, internal practices and documentation.
24*7 Database and Applications Support
ONQU provides full or partial database and applications support services 24*7! Our pro-active threshold monitoring system identifies the issues even before the users do.
Databases
Our database support and consultancy services monitor the health, performance, and security of your databases. Start working with ONQU- a top managed services IT support provider to get the backup you need for running things smoothly.
ERP Applications
We offer Enterprise Resource Planning support for systems such as Oracle’s Service-Oriented Architecture (SOA) software suite and Oracle’s E-Business Suite (EBS).
High Availability, Disaster Recovery and options
When the unthinkable occurs, you need an MSP managed service provider that can help you recover your systems and data. If you are searching for one of the top managed IT services near you, contact ONQU today.
Project Services and Consultancy
As with all enterprise technology support it starts with an install. ONQU project delivery services ensure that a typical support environment is created by adopting the best configuration methods or practices.
Database Upgrades, Migrations, Patching, HA and DR
When it comes to security, Housekeeping and maintenance are of utmost priority. ONQU experts handle vital tasks such as installing upgrades and patches. We also assist you with database migrations, HA, and DR.
Robotic Process Automation (RPA) - Advice, Help, Consultancy
We offer you guidance and consultancy services for companies using RPA Applications like Blue Prism, UiPatch, or ABBYY OCR / ICR. Our RPA experts will resolve any issue regarding maintenance, monitoring, and security of your system.
ERP Functional - Customisation, Enhancement, Modification
Need help with Enterprise Resource Planning? Tap into our expertise in systems enhancement, customisation, and modification.
Cloud Migrations, Planning, Hybrid Design and Delivery
ONQU provides digital transformation consulting for cloud systems and migrations. We help you drive business growth by optimising your system and enhancing its overall efficiency.
Testimonial
Extremely Knowledgable with Oracle technology and applications delivered ontime and on budget. Will continue to use for their Oracle expertise.
Have worked with ONQU for over 3 years on a range of service delivery projects realated to enterprise class technology
Our Certifications and partnerships
Office
3 Gatsby Court. 172 Holiday Street
Birmingham B1 1TJ
Support Hours
M-F: 8.00 am – 7.59 a.m
S-S: Emergency Support Only
Call Us
0121 594 0686